Tobi Driver6.20.0 - App Store

TOBI mobile app is a complete cloud based dispatch system to service NEMT Rides. It provides a platform where Transportation Providers collaborate with HMOs, Brokers etc. for all the data about patients requiring Non-Emergency Medical Transport.

This particular app is for the drivers who are part of the team from Transportation provider. It gives them functions to carry on a ride which includes picking up patients and taking them to their destination, collecting payments. The drivers are constantly notified about the Rides allocated to them through out the day. The application brings in real-time updates whenever made. They can communicate back with the Dispatchers at the base.

Disclaimer : Continued use of GPS running in the background can dramatically decrease battery life.

Version History - Bug fixes and performance improvement 6.20.0 Oct 5 - Odometer now part of vehicle checklist when configured to show.
- Signature screen improvements
- Bug fixes 6.19.0 Aug 14 - Bug fixes 6.18.0 Jul 10 - Bug fixes 6.17.0 Jun 29 - The signature screen will now open in portrait mode. 6.16.0 Jun 11 - Bug fixes 6.15.0 May 28 - Bug fixes and UI improvement 6.14.0 May 12 - Granular Driver Notifications for Run and Trip-Level Changes
- Display Passenger Phone Number on Non-Calling Devices
- Bug fixes 6.13.1 Apr 17 - Bug fixes 6.12.1 Mar 9 - UI improvement and bug fixes 6.12.0 Mar 3 1> Show Tag
2> Warning
3> Ui Revamp
4> Hands Off Patient 6.11.0 Jan 5 Spanish Language Supported 6.10.0 12/08/2025 1> Bug Fixes 6.9.1 11/07/2025 1> Bug fixes 6.9.0 10/30/2025 Bug Fixes 6.7.0 10/09/2025 Bug Fixes 6.5.0 09/23/2025 We’ve added powerful new tools to improve driver visibility, safety, and trip accuracy.
Daily Ride Summary: Drivers can now view a full breakdown of their completed trips, total miles, total time, and earnings—helping reconcile payouts and track performance.
Time-Gated No-Show: Drivers must now wait 5 minutes after arrival before marking a student as a no-show, promoting fairness and accountability.
Post-Trip Chat Access: Admins can now control how long drivers can access caregiver chats after a trip ends, supporting privacy and customized communication policies.
Mandatory Seating/Equipment Popup: For Assist Services drivers, the app now displays all required seating and equipment when starting a run—ensuring trip readiness and rider safety.
These updates are designed to enhance operational transparency, support compliance, and improve the driver experience across every ride. 6.3.0 07/30/2025 This update introduces recurring route management and smarter trip handling for drivers. Drivers can now receive and respond to recurring route offers directly in the app, with rich route details, clear accept/reject options, and real-time update alerts—even mid-run.
Key improvements include:
Recurring Route Offers: View and evaluate route details before accepting or declining, with confirmation flows and dispatcher visibility.
Enhanced Route & Stop Info: Includes special instructions, equipment needs, and map previews.
Smart Navigation: App opens to the most relevant screen based on your current status.
Chat Safety Mode: Chat is blocked while driving to avoid distractions, with a safe passenger override.
Improved Timestamp Accuracy: Drop-off times now reflect real stop events for multi-passenger trips.
Cleaner Address Display: Address formatting is now more precise and user-friendly. 6.2.0 07/29/2025 Bug Fixes. 6.1.1 07/09/2025 1> Bug Fixes 6.1.0 06/17/2025 1> Bug Fixes 6.0.3 05/14/2025 1> Optimisation and bug fixes 6.0.2 05/07/2025 1> Optimisation and bug fixes 6.0.1 04/24/2025 1> Geofence Update
2> Major Bug fixes 6.0.0 04/01/2025 1> The app automatically refreshes upon the run assignment for a seamless workflow.
2> Added a 2MA indicator for the primary driver.
3> Various issues resolved to improve app stability and performance.
4> Introduced an offline message screen for drivers, displayed during page navigation to ensure they are informed about offline status or connectivity issues. 5.2.10 12/17/2024